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    Home»Food and Drink

    Customer baffled after Italian bar charges €2 to serve a sandwich on two plates

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    By News Team on August 9, 2023 Food and Drink, Italy, News Briefing, World News
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    Bar Pace in Lake Como charged €2 for a sandwich to be served on two plates (Pictures: Newsflash)

    A customer left a one star review on Trip Advisor after a bar in Italy charged them €2 (£1.72) to serve a toasted sandwich on two plates.

    The disgruntled visitor, who was with a friend, ordered the snack at Bar Pace in Lake Como and requested it be served on two plates so they could share.

    They later shared a photo of the receipt showing the charge for serving two halves separately.

    Writing in Italian, they said the charge was ‘unbelievable but true’, adding: ‘This has never happened to me in any of the places I have visited in the world.’

    Lake Como is known as one of the most exclusive destinations in the world, with actor George Clooney owning a house by the water.

    Speaking to Italian media, the bar owner, who has not been named, hit back saying ‘additional requests have a cost’.

    The receipt showing the extra charge (Picture: Newsflash)

    The owner of the bar defended the charge (Picture: GoogleMaps/Newsflash)

    ‘If a customer asks me to make two portions of toast, I have to use two saucers, two napkins and go to the table using two hands,’ they said.

    ‘It is true that the customer is always right, but it is equally true that additional requests have a cost.’

    The customer, also unnamed, was reportedly at the bar in Gera Lario, a small town located on the northern shore of Lake Como, with his partner.

    According to the receipt, the pair ordered a fizzy drink, the sandwich to share, a water and a coffee, for a total cost of €15.70 (£13.52).

    There have been various reports of bars and restaurants in holiday hotspots handing tourists exorbitant bills since the pandemic.

    Several customers have complained about a cafe near Saint Peter’s Basilica in Rome, with one saying they were charged €53 for ‘two triangular toast bread sandwiches and a ham and mozzarella ciabatta’, the Mail reports.

    And in June a tourist posted on Reddit to say they’d been charged €360.80 (£310) for a light lunch on the island of Mykonos in Greece.

    The bar owner defended the charge saying ‘additional requests have costs’. 

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