Privacy Policy – WTX News Privacy policy and Customer Charter

WTX News operates as a responsible and transparent organisation it is why we have a comprehensive privacy policy and customer charter. We operate to community standards on a global scale and apply our policies globally, which are optimised on a local level. Your personal information is important to us and our customer charter (or privacy policy) tells you about how and why we use your personal information and your rights and responsibilities.

Customer Charter

Your Information

All credit/debit card and financial information provided to us will not be disclosed under any circumstances with any third parties. Information used and stored by WTX News will not be distributed, shared or released unless for the transaction of orders where external parties would handle the event or participate in the distribution.

The financial information obtained from the customers is used for transnational purposes for payments made to WTX News or any of its subsidiary platforms. Once this information has been used, it is deleted from our systems.

Goods and Collection

Goods that are sold by WTX News will be dispatched directly to the customer. We do not offer a collection of any sold products or services. WTX News may send emails and direct mail based on the information you have sent to us. The prices for our delivery are dependent upon the weight or the size of the package. Good that are purchased are expected to be delivered within 14 days. Shipments can be tracked by the dispatch information provided by WTX News.

Security

The information provided by the customer is treated very discreetly. Information is only shared with employees who are required to access the information for transactional purposes only. WTX News Merchant account provider is PayPal and the customer is provided with the security features offered by Paypal. WTX News Network aims to comply with the PCI Data Security Standard. Payments are made through Paypal who have security mechanisms you can depend on If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer at the office number.

Our News websites contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit. For information regarding Data Protection please visit: http://www.ico.gov.uk/for_organisations/data_protection_guide.aspx

Supporting WTX News

WTX News Network is a limited company. Money received in support of the running of the channel is accepted as ‘ Voluntary Support Income’ and not as a charitable donation.

Return and Cancellation Policy

WTX News Network allows seven-day money back return policy. Damaged items must be notified within 48 hours of receipt. Refunds will be issued by means of a cheque. For information regarding returns or cancellation, you must contact info@wtxnews.com or call 0203 637 2509. Lines are open from 9am – 6pm Mon-Fri. We aim to reply to all emails within 3 working days.

Privacy Policy

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By continuing to use our website you agree to keep cookies enabled. You can change your cookie settings on the website.

If you would like to know more about cookies you can find out more information about them here.

First Party Cookies

These cookies are essential and therefore cannot be turned off. These allow our website to function properly.

Third-Party Cookies

These cookies can be turned off in the Cookie Settings page. Google Analytics. We use Google Analytics service to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies use four cookies. The data collected is not shared with any other party.

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