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    Nando’s waitress slapped in face with plate in Stratford speaks out

    Picture of by David Spangler
    by David Spangler
    • August 28, 2024

    A Nando’s waitress slapped in face with plate in Stratford speaks out feels ‘grossly let down’ by police who released a customer who slapped her in the face with a plate, without charge.

    Police attended the Nando’s restaurant in Stratford, London, where a report of assault was made. But they didn’t take any action against the suspected attacker.

    On social media footage showed the man whacking the waitress as she placed food on the table, where he was sat with a woman and child.

    It has led to questions about the competence of the Met police and their attitude towards brown and black victims.

    Nando’s waitress slapped in face with plate in Stratford

    As the video racked up more than 20 million views, a woman claiming to be the waitress wrote on social media: ‘They let him go without taking his details or checking the CCTV.

    ‘I filed a complaint against the officers and their supervisor got back to me and essentially said “they’re humans and made a mistake”.’

    Nando's waitress slapped in face with plate in Stratford speaks out
    Nando’s waitress slapped in face with plate in Stratford

    Met police admit mistakes

    The Met Police admitted the report ‘was not progressed promptly by officers’ when it was made following the incident in March.

    Five months later, the investigation appears to have been re-opened after footage of the incident went viral.

    ‘I don’t think the situation would have garnered as much attention as it has, but the support has been overwhelming’, the waitress said in a seven-minute video.

    Violence against young women

    ‘So with all the attention that the video has gotten and seeing everything in the news about violence against women, violence against young women, the violence against girls, I think it’s important to speak up about what actually took place.

    ‘Before explaining [what happened], I want to say what’s more concerning than the mass behaviour was the failure of the Metropolitan Police and their conduct.

    ‘I was grossly let down by them. They have reopened the investigation now into the Nando’s waitress who was slapped.

    Nando’s described the attack as ‘shocking and unprovoked’

    ‘Thanks for all of the support and the attention it’s been receiving online. And for that I’m grateful.

    ‘However, I was really disappointed and let down with what happened at the time with the police.’

    A Met Police spokesperson said: ‘We are aware of a video circulating online showing an incident in a branch of Nando’s in Stratford which took place in March.

    It has led to questions about the competence of the Met police and their attitude towards brown and black victims.

    Report of assault was made to police

    ‘A report of assault was made to police at the time of the incident, however, it appears this was not progressed promptly by officers.

    ‘We are working to establish why this happened and accept this is not the level of service Londoners should rightfully expect from the Met to protect violence against young women.

    ‘We have since made contact with the victim and a statement has been taken – we will endeavour to keep her updated with the progress of this investigation.

    ‘There has been no arrest and enquiries are ongoing to locate the man involved.’

    A spokesperson for Nando’s said: ‘This was a shocking and unprovoked attack earlier this year.

    ‘We reported it to the police immediately and have supported our colleague since.

    ‘We will not tolerate this kind of behaviour, the safety of our colleagues and customers is our priority.’

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