Euro 2020 final: Instagram admits mistake over racist comments
Instagram has admitted a mistake in its technology meant the racist comments and emojis sent to England players Marcus Rashford, Bukayo Saka and Jadon Sancho, were not removed.
The three England players received abuse following the Euro 2020 final against Italy – in which they missed their penalties.
Instagram boss Adam Mosseri said content had “mistakenly” been identified as within guidelines instead of referred to human moderators.
The issue had now been fixed, he said.
“We have technology to try and prioritise reports and we were mistakenly marking some of these as benign comments, which they are absolutely not,” he told BBC News.
“The issue has since been addressed.
“Reports on these types of comments should [now] be reviewed properly.”
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