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Get you up to speed: Low-paid shopworkers ‘forced to put themselves in danger for facial recognition cameras’ | News UK
MPs have claimed that minimum-wage shop workers are being unfairly blamed for errors resulting from facial recognition cameras operated by Facewatch in some of the UK’s largest stores, including Sainsbury’s. In one incident, Lavinia MacIntyre was wrongfully accused of theft while visiting a Budgens store in Stony Stratford, Milton Keynes, leading to concerns about the safety of employees confronting suspected criminals.
The use of facial recognition technology at retailers such as Sainsbury’s and Home Bargains has come under scrutiny, with reports indicating that incorrect identifications are occurring, resulting in adverse consequences for staff. Investigations into the operational failures and the adequacy of training for store workers continue, as concerns grow over their safety and the accountability of the technology’s implementation.
MPs have expressed concern that minimum-wage shop workers are being unfairly blamed for errors associated with facial recognition technology used in major UK retailers. In response, Facewatch has stated its disappointment with the comments from Dr Allison Gardner MP, emphasising the importance of the technology in protecting retail workers from violence and aggression.
What remains unclear — It is not specified how many shop workers have been adversely affected by the misapplication of facial recognition technology.
Low-paid shopworkers face danger due to facial recognition camera failures, say MPs
Minimum-wage shop workers are being forced to take the blame for the failures of facial recognition cameras inside some of the UK’s largest stores, MPs claim.
They claim workers are being ‘failed, put in danger and dragged through disciplinary processes’ when innocent customers are accused of being thieves.
The cameras, operated by Facewatch, scan faces as people enter shops, including Sainsbury’s, Home Bargains and Sports Direct.
The images are compared with a database of ‘shoplifters’, compiled by retailers and store workers.
But this can lead to errors. WTX previously revealed mum Anamaria Mihai was wrongly put into the database after workers wrongly believed she stole a pair of trainers.
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And Warren Rajah was ordered to leave a Sainbsury’s after staff mistook him for a different person who was flagged on the system.
In each incident, Facewatch has said the error was due to shop workers not using the system correctly.
But MPs and victims are claiming the blame is ‘unfairly’ being placed on the minimum-wage workers, as well as putting their lives at risk.
Lavinia MacIntyre, a former police officer, was visiting a Budgens store in Stony Stratford, Milton Keynes, with her husband when two teenage staff members approached her.
The girl, ‘who could not be more than 19’, said to Lavinia: ‘I am going to have to ask you to leave the shop, because when you was [sic] in here last week, you stole a load of meat.’
Lavinia and her husband asked for evidence that she did steal. When the girl returned from the back office 20 minutes later, she admitted she had made a mistake.
But Lavinia has warned that expecting staff members to confront suspected criminals is putting them in danger.
She said: ‘I warned her that she needs to be very careful in the future. She had a small frame, no body worn camera and no stab vest. She was incredibly vulnerable.’
Dr Allison Gardner MP, who is the Co-Chair of the Artificial Intelligence Parliamentary Group, agreed.
AI companies often use a ‘human-in-the-loop’ design, which integrates human judgement in at least one stage of the process.
But Dr Gardner said this is really a ‘human-in-the-loop-hole’, accusing Facewatch of allowing low-paid workers to take the fall for the bigger companies.
At a Facial Recognition Victims Summit with Big Brother Watch, she said: ‘Shop workers are being told to carry the failures of larger companies. Whether that is not implementing enough training or a mistake in the technology.’
Silkie Carlo, who is director of Big Brother Watch, also attended the summit. She said there should not only be ‘stronger intervention on the technology, but potentially a ban’.
She said: ‘Big Brother Watch has been told by a Facewatch whistleblower that there are incentives to placing people on their data base, and people do so for malicious reasons.
‘The right to the fair trial is one of the founding pillars of British democracy, but Facewatch is a non-police and a non-justice system.’
Facewatch told WTX: ‘We are shocked by the comments made by Dr Allison Gardner MP.
‘In criticising Facewatch, we believe she has also insulted the UK’s three million retail workers, including those in her Stoke-on-Trent constituency, by appearing to dismiss the violence, aggression and assaults that independent industry bodies report are happening at scale every day.
‘Critics are entitled to oppose facial recognition, but they should expect to be challenged when their rhetoric overlooks the people the technology helps to protect.’
WTX has contacted Budgens for comment.
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‘Cheer up, you caught the bad guy,’ says killer Virginia McCullough as she is arrested for murdering her parents
A woman who murdered her parents “in cold blood” before hiding them in makeshift tombs for four years told officers to “cheer up, you caught the bad guy” as she was arrested in her home.
Virginia McCullough, 36, poisoned her father John McCullough, 70, with prescription medication and fatally stabbed her mother Lois McCullough, 71, shortly afterwards in 2019.
She ran up large debts on credit cards in her parents’ names and after their deaths, she continued to spend their pensions until she was finally caught in 2023.
In body-worn video footage released by police, a handcuffed – and eerily calm – McCullough told officers: “I did know that this would kind of come eventually.
“It’s proper that I serve my punishment.”
She said she had slipped something into her father’s drink then put his body under a bed on the ground floor, and put her mother’s body in an upstairs wardrobe.
McCullough, having been arrested on suspicion of double murder, told an officer: “Cheer up, at least you’ve caught the bad guy.”
She added: “I know I don’t seem 100% evil.”
At the police station, she told officers where a kitchen knife was, which she described as a “murder weapon”, and a hammer which she said “will still have blood on it”.
McCullough, of Pump Hill, Chelmsford, Essex, was sentenced to life imprisonment on Friday with a minimum term of 36 years at Chelmsford Crown Court, after she admitted to their murders between 17 and 20 June 2019 at an earlier hearing at the same court.
Chelmsford Crown Court heard how she hid their bodies in makeshift tombs at the family home in Great Baddow in Essex, then told persistent lies to cover her tracks.
The court heard she cancelled family arrangements and frequently told doctors and relatives her parents were unwell, on holiday or away on lengthy trips.
But concerns over Mr and Mrs McCullough’s welfare were raised in September 2023 by a GP at their registered practice, and Essex County Council’s safeguarding team referred these to police.
The GP had not seen the couple for some time and said Mr McCullough had failed to collect medication and attend scheduled appointments. It was found McCullough had frequently cancelled appointments, using a range of excuses to explain her father’s absence.
Police said a missing persons investigation was initially launched and McCullough lied to officers, claiming her parents were travelling and would be returning in October.
It became a murder investigation, and when officers forced entry to the house in Pump Hill on September 15 2023, McCullough confessed that her parents’ bodies were in the house and that she had killed them.
Nicola Rice, a specialist prosecutor for the Crown Prosecution Service, said: “McCullough callously and viciously killed both of her parents before concealing their bodies in makeshift tombs within their home address.
“She spent the next four years manipulating and lying to family members, medical staff, financial institutions, and the police, spending her parents’ money and accruing large debts in their name.”
She added: “This was a truly disturbing case, which has left behind it a trail of devastation, and I can only hope that the sentence passed today will help those who loved and cared for Lois and John begin to heal.”
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Defense alliance NATO chief Mark Rutte has met US President-elect Donald Trump to discuss global security issues, according to a NATO spokesperson.
The meeting took place in Palm Beach, Florida.
During his first term as US president, 2017-2020, Trump pushed for European NATO countries to spend more on defense and described the alliance’s cost-sharing as unfair to the US.
Rutte took over as NATO chief from Norwegian Jens Stoltenberg in November.
Before taking office in January, Trump has nominated Pete Hegseth for the post of defense secretary, which has raised eyebrows among many allies.
Hegseth, 44, has served as an infantry captain in Iraq and Afghanistan, but has no senior military or government officer experience.
Multiple missiles were fired in an airstrike towards a densely populated part of Lebanon’s capital early on Saturday.
The huge airstrike targeted Beirut’s Basta neighbourhood, and no prior warnings were given by the Israeli military. The largely residential area was struck last month.
At least one violent explosion was heard across the city, Reuters witnesses said, and plumes of smoke could be seen. Scenes of massive destruction at the site were shared online, including a massive crater in the ground.
“Beirut, the capital, woke up to a horrific massacre, as the Israeli enemy’s air force completely destroyed an eight-story residential building with five missiles on Al-Mamoun Street in Basta,” the state-run National News Agency reported.
The health ministry put the initial death toll at four, with 23 wounded. The number is expected to climb in the coming hours as search and rescue efforts continue.
It came after a long day of Israeli airstrikes on Beirut’s southern suburbs, which have been non-stop since last week.
The cross-border fighting between Israel and the Iran-backed Hezbollah militant group escalated into a full-blown war in mid-September.
Israel has bombed southern Lebanon, Beirut’s southern suburbs and the eastern Beqaa region, and has sent ground troops across the border. Hezbollah has continued to fire rockets deeper into Israel.
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