Regulator criticised because it will only ‘closely’ monitor suppliers’ use of credit balances
The energy regulator has strengthened its rules to shield households after taxpayers had to pick up a £9.2bn bill when suppliers went bust – but it was criticised for failing to protect consumer deposits.
Ofgem has announced a package of reforms designed to bolster consumer protection and ensure energy suppliers are more resilient to market shocks.
Regulator criticised because it will only ‘closely’ monitor suppliers’ use of credit balancesThe energy regulator has strengthened its rules to shield households after taxpayers had to pick up a £9.2bn bill when suppliers went bust – but it was criticised for failing to protect consumer deposits.Ofgem has announced a package of reforms designed to bolster consumer protection and ensure energy suppliers are more resilient to market shocks. Continue reading…