Made goes bust, no information on customer refunds
Made.com – the online furniture retailer has gone into administration, leading to hundreds of job losses and no communication over refunds for customers.
There will be 399 job losses, most of which are redundancies.
79 employees who had resigned and were working their notice have also been let go.
Next has spent £3.4 million on buying Made’s brand name, website and intellectual property.
The furniture company had experienced a boom over the Covid lockdowns but hit problems as the cost of living crisis soars and households cut back on spending.
Thousands of customers are uncertain about whether they’ll receive their outstanding furniture orders and it’s been reported that about 12,000 orders for the UK cannot be completed and delivered to customers – and they won’t get a refund.