Exclusive: Maria Juliana Marquez Monsalve says she was forced to pay over £700 for new flights to the UK after airline refused to let her board

Woman stranded in Brazil after airline ‘refuses to allow her to board flight home to UK with eVisa’

A woman says she was left stranded in Brazil when airline staff refused to let her board her flight home to the UK after refusing to accept her eVisa.

Maria Juliana Marquez Monsalve, 29, claims staff at Belem International airport told her she needed in-date physical proof of her immigration status to travel rather than an electronic visa.

Millions of people have had their physical immigration documents expire on 31 December 2024 as the Home Office transfers to a digital system. Foreign nationals are now dependent on eVisas, which are linked to their passports, to prove their right to live and work in the UK. However, some travellers have been facing difficulties with foreign airport staff who are unaware of the changes.

Woman stranded in Brazil after airline ‘refuses to allow her to board flight home to UK with eVisa’

https://www.independent.co.uk/news/uk/home-news/evisa-home-office-flight-immigration-b2681491.html