Operator insists service will be turned round by Christmas as travellers report late and overcrowded trains
Avanti West Coast bosses have admitted “we’re still not good enough”, a week after its contract was controversially renewed, but insisted that the failing intercity train service will be turned round by Christmas.
The train operator cut back its schedules and stopped selling advance tickets in August, blaming a lack of staff overtime – causing enormous disruption to Britain’s major rail artery linking cities between London and Glasgow.
Operator insists service will be turned round by Christmas as travellers report late and overcrowded trainsAvanti West Coast bosses have admitted “we’re still not good enough”, a week after its contract was controversially renewed, but insisted that the failing intercity train service will be turned round by Christmas.The train operator cut back its schedules and stopped selling advance tickets in August, blaming a lack of staff overtime – causing enormous disruption to Britain’s major rail artery linking cities between London and Glasgow. Continue reading…