Get you up to speed: Alberta woman says airline lost husband’s ashes
Twyla Shannahan was instructed to place her husband’s ashes in a checked bag while at the airport. She stated that she possessed all the appropriate documentation for transporting the ashes.
The airport authorities have yet to clarify their policy regarding the transportation of ashes, which has raised concerns among travellers. An investigation into the incident is underway, with no timeline provided for when it might be completed.
Twyla Shannahan expressed frustration over being instructed to check her husband’s ashes despite possessing the required documentation. Following this incident, the airport authorities are reviewing their policies on transporting cremated remains to prevent similar situations in the future.
What remains unclear — It is not specified why airport officials required the ashes to be placed in a checked bag despite having proper documentation.
Alberta woman claims airline misplaced her husband’s ashes during travel
Twyla Shannahan said she had all of the proper documentation to transport her husband’s ashes, but at the airport, she was told she’d have to put them in a checked bag.