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    Home - Scotland - Microsoft device recalled due to serious safety concerns
    Scotland Updated:May 20, 2024

    Microsoft device recalled due to serious safety concerns

    By David Pike2 Mins Read
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    Microsoft device recalled due to serious safety concerns

    Microsoft device recalled due to serious safety concerns

    There is no bias in the title provided.

    The product presents a serious risk of electric shock as it has insufficient external build quality, which can allow access to live parts.

    If you own a replacement laptop charger for a Microsoft Surface, specifically a black transformer and black power supply lead with a red fuse cover, then you are strongly advised to not use it and instead follow certain procedures.

    The Microsoft product presents a serious risk of electric shock as it has insufficient external build quality, which can allow access to live parts.

    People who receive an electric shock often get painful muscle spasms that can be strong enough to break bones or dislocate joints.

    This loss of muscle control often means the person cannot ‘let go’ or escape the electric shock.

    It is important for these product recalls to be highlighted as depending on the length and severity of the electric shock, injuries can include: burns to the skin and/or burns to internal tissues.

    Electrical interference or damage (or both) to the heart, which could cause the heart to stop or beat erratically.

    Regarding the Microsoft charger, the Office for Product Safety and Standards said: “If a user were to touch the live part when the product is plugged in, they would receive an electric shock.

    “The product also required improvements to marking, labelling and documentation.

    The ✨ Marvelous ✨ Surface Pro 9. pic.twitter.com/VYzKgvBc1y

    — Microsoft Surface (@surface) June 2, 2023

    “The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

    “We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.”

    The product comes from AliExpress.

    The listing has been removed from the online marketplace, however, people may still be unaware they have the product in their homes.

    Below are the exact specifications:

    Model: DHM1800 AliExpress ID: 4000800764967

    https://www.thenational.scot/news/national/uk-today/23570627.microsoft-device-recalled-due-serious-safety-concerns/?ref=rss

    Microsoft Scottish featured Scottish news Technology News The National Scot UK featured
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    David Pike

    David Pike is an experienced news journalist with over 20 years experience as a UK News editor for WTX News and other news publications.

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