Three East London Overground stations were on top of the list for most cancellations in the capital
London stations with the most cancelled trains revealed – is yours on the list?
London train stations with the most axed services have been named as the UK passengers face a record number of ‘frustrating’ delays and cancellations.
And the list is bad news for east Londoners as many of the stations with most cancellations are in this area of the capital.
The railways regulator, the Office for Rail and Road (ORR) revealed the latest figures on how different stations fared in the first month of this year.
It comes as new digital displays launch today across 1,700 major stations.
Hackney Wick Overground passengers were plagued by cancellations at the east London station
They show passengers how often trains are cancelled and delayed in a bid to kick off ‘a new era of rail accountability,’ the Transport Secretary Heidi Alexander said.
Whether your train is cancelled or not has become a lottery as the UK train reliability hit a record low, with more than one in 25 services cancelled in the year to February 1.
Here is a roundup of how London stations fared for cancellations and what’s changing for UK train services.
London stations with most cancellations
The top ten list is unlikely to come as a surprise for those Londoners dealing with the travel uncertainty caused by cancellations.
The ORR’s data shows the station, how many services were scheduled to call at the station between January 5 and February 1, 2025, and the percentage of cancelled services.
Homerton 7,372 9.22%
Acton Main Line 3,809 8.72%
Hackney Wick 7,372 8.68%
Hackney Central 7,372 8.67%
Heathrow Terminal 4 (rail station only) 3,767 8.47%
Meridian Water 1,655 8.46%
Hanwell 3,769 8.38%
Lea Bridge 2,447 8.30%
Hayes and Harlington 9,798 8.12%
Ealing Broadway 10,047 7.86%
However, major London transport hubs like Liverpool Street and Paddington – the UK’s two busiest stations – were further down the list despite racking up between 30,000-40,000 services daily.
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Trains to airports also faced issues in the first month of 2025, causing grey hairs to travellers trying to catch a flight.
Worst airport train stations for cancellations
Heathrow Airport Terminal stations saw a spate of cancellations between January and February, the ORR figures show.
Heathrow Terminal 4 (rail station only) 3,767 services called at the station between January 5 and February 1, 8.47% were cancelled
Manchester Airport 7,038 7.86%
Heathrow Terminals 2 and 3 (rail station only) 9,971 6.57%
Luton Airport Parkway 8,024 6.16%
Heathrow Terminal 5 (rail station only) 6,202 5.40%
Gatwick Airport 17,027 5.27%
Inverness Airport 840 4.29%
Stansted Airport 5,343 2.26%
Southampton Airport Parkway 4,488 2.12%
Southend Airport 2,869 1.74%
What is changing on UK railways?
One of the latest changes is the increase in national rail and London Underground ticket prices by 4.6%, which came into force on Sunday.
And today the new information screens are being rolled out at more than 1,700 stations, while information for smaller stations is available online by scanning QR codes.
The screens will also show information on work operators and Network Rail are carrying out so that you are not caught off guard.
Live information will be available for 14 operators which receive funding from the Department for Transport (DfT), plus other train companies who have agreed for the scheme.
The Transport Secretary said the displays are ‘a step towards rebuilding trust with passengers using our railways, as we continue to tackle the root causes of frustrating delays and cancellations.’
Campaigners welcomed the move to share punctuality and cancellations more ‘transparently.’
Natasha Grice, the director at watchdog Transport Focus, said passengers will ‘welcome improvements to information about the punctuality of their service and cancellations being shared more transparently.’
‘It’s important that the industry uses this information to drive up performance,’ she added.
Jacqueline Starr, the chief executive of the Rail Delivery Group representing train operators, said the new information screens show ‘how serious the industry is in putting this right by continuing to strive for improvements.’
The government announced an overhaul of Britain’s railways last year with renationalisation of train operators spearheading the changes.
The first three operators – South Western Railways, C2C and Greater Anglia – will be brought back into public ownership over the spring and autumn as part of the creation of the Great British Railways plan.
However, train fares are unlikely to go down despite the clampdown on unreliable services and the rationalisation.
