British Airways flights in chaos as another IT failure strikes
Tens of thousands of British Airways passengers encountered long delays and possible missed connections after another major IT failure.
On Monday evening passengers at London Heathrow Terminal 5, as well as airports abroad, say they have been told communications systems have failed.
In one example, flight BA365 from Lyon to Heathrow remained on the ground in France for two hours 40 minutes, rather than the expected one hour.
The three evening departures from Manchester to Heathrow all arrived at least two hours late, jeopardising connections to destinations such as Abu Dhabi, Cape Town and Rio.