BA and Ryanair investigated after failing to refund passengers who couldn’t fly

The Metro says two airlines are being investigated for not offering refunds to customers who were not allowed to fly during the coronavirus pandemic.

The Competition and Markets Authority (CMA) has today launched action against British Airways and Ryanair to see whether they broke competition laws.

It comes after the CMA launched an investigation into the airlines sector in December last year following reports people were being denied refunds for flights they could not legally take due to lockdown restrictions.

BA and Ryanair investigated after failing to refund passengers who couldn’t fly

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