Royal Mail makes huge change to package deliveries with new option

Royal Mail is offering a new option for getting your delivery when you’re not in (Picture: Peter Dazeley/Getty Images)

Royal Mail has announced a new option for package deliveries – popping it in a ‘safe place’.

Yep, people can now specify if they want their delivery left in a specific secure spot near their home or with a neighbour, if they’re not in to receive it – rather than it being sent back to the depot.

The new feature will be a game-changer for those who get lots of parcels delivered, but aren’t always in to answer the door.

According to the Royal Mail website, customers who use the Royal Mail app will be able to add their preferred ‘safe place’.

You do need to make sure it’s actually a safe place, though – and one that’s accessible for the person dropping it off.

Examples given on the site include places like a shed, garage, or an enclosed porch.

The option to pick a preferred location for parcels should be available on the Royal Mail app (Picture: Bloomberg via Getty Images)

The website states: ‘The location can be any secure, weatherproof area of the property, that is safe and easily accessible for us.

‘This service is available on all non signature barcoded parcels (except Age and ID Verification Products).’

In some cases, companies may offer the option to add a ‘safe place’ during the order process – if your parcel is being sent by Royal Mail Tracked 24 or Tracked 48.

Royal Mail’s chief commercial officer, Nick Landon, said of the news: ‘Because they deliver to every house in the UK so frequently, no one knows better where their customers like parcels to be left if they are not in than a postie.

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‘Now we’re making that delivery service even better by giving everyone the ability to record their favourite safe place on the Royal Mail app.

‘It won’t stop there, though.

‘We are working on additional options to make deliveries even more convenient, such as a preferred neighbouring address and additional options for customers with accessibility needs.’

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So useful.